About Urgent Matters  Urgent Matters, a national initiative funded by the Robert Wood Johnson Foundation, is dedicated to finding, developing and delivering strategies to improve patient flow and reduce emergency department (ED) crowding. Urgent Matters highlights patient flow best practices through its educational activities including: e-newsletters, web seminars, and regional conferences.

Urgent Matters E-Newsletter (Subscribe) Each issue of the E-Newsletter contains a best practice, innovation, and perspective article on issues related to emergency department crowding. Volume 4, Issue 4: Integrating Pre-hospital and Hospital Care  Volume 4, Issue 3: Employee & Patient Satisfaction Affects Patient Flow  Volume 4, Issue 2: Putting Kids First  Additional Issues

Urgent Matters Reports Bursting at the Seams: Improving Patient Flow to Help America’s Hospitals Perfecting Patient Flow: America’s Safety Net Hospitals and Emergency Department Crowding Walking a Tightrope: The State of the Safety Net in 10 U.S. Communities